Planet Ford in Humble Does It Again!

We have done it again! Our dealership was ecstatic to learn that we have earned the Zone OSS trophy for the 2nd time. This time we closed the month of May with 21 surveys and an 83.8% OSS.

The Service Advisors at our dealership take pride in their work, and are consistent in their follow-up efforts. Each advisor is responsible for their own follow-up log and monitors OSS on a daily basis. Our team also engages in friendly competition to be the best and it’s not unusual for text or emails to be sent during the evening hours when surveys are uploaded to CVP. Our commitment to OSS is never-ending!

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