Another Satisfied Customer

At Planet Ford in Humble, Texas, we are always looking for ways to improve ours customers’ overall experience and satisfaction. It is through feedback from you all that we are able to know how successful our ongoing efforts to improve the “Customer Experience” have been.

We would like to share some of the feedback we’ve recently received and invite you to let us know how we are doing when you visit Planet Ford in Humble. This is what Mrs. Valle had to say about Planet Ford:

Being in the Service and Sales industry before, I understand that providing outstanding service is easier said than done. Customers can be demanding and critical. My observations at Planet Ford in Humble, Texas: 1. The staff is responsive and the General Manager very easy and pleasant to work with. 2. They are committed to providing customer satisfaction and willing to go that extra step to ensure a customer is completed happy with the purchase and experience. 3. The sales floor was easy to navigate and was very clean. I enjoyed the vehicles in the showroom! 4. I am very happy with my new purchase [Mustang 2011], and am planning to purchase another vehicle within the next 6-12 months at the same location. In conclusion, I applaud Anson [General Manager] and his team for the commitment to the customer.

Regards,

Mrs. Valle

Planet Ford in Humble, Texas wants to thank Mrs. Valle for sharing her great experience. For more information and news, visit www.PlanetFord59.com!

 

This entry was posted in Uncategorized. Bookmark the permalink.